Terms & Conditions

Welcome to PupKitz! By accessing or using our website, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase or using our services.

1. General Terms

By accessing the PupKitz website, you agree to abide by these Terms and Conditions and all applicable laws and regulations.
We reserve the right to change, modify, or update these terms at any time, and any changes will be reflected here. Please check this page periodically for updates.

2. Product Information

We make every effort to display accurate product descriptions, images, and pricing. However, we cannot guarantee that all content is error-free. If we discover an error in your order, we will notify you immediately.
All products are subject to availability. If an item is out of stock, we will inform you and give you the option to cancel or replace the item.

3. Pricing and Payment

All prices on our website are listed in Au dollars and are inclusive of applicable taxes unless otherwise stated.
Payment for products can be made through the available payment options listed on our website. Prices are subject to change without prior notice, but the price at the time of your order will be honored.

4. Shipping and Delivery

We offer domestic and international shipping. Shipping times may vary depending on the destination and delivery service.
Delivery times are estimates, and we are not responsible for delays caused by third-party shipping providers or unforeseen circumstances.
Shipping fees will be calculated at checkout based on your location.

5. Returns and Refunds

We want you to be satisfied with your purchase. If you're not completely happy with your product, we offer returns and exchanges within 3 days from the delivery date.
To return an item, it must be unused, in its original packaging, and in a resalable condition.
Refunds will be processed once the returned item is received and inspected. Shipping fees are non-refundable unless the return is due to our error.

6. Account Security

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password.
You agree to notify us immediately of any unauthorized use of your account or any other security breach.

7. Privacy Policy

We respect your privacy. Your personal data will only be used to process your order and for communication purposes related to your purchase.
Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.

8. Intellectual Property

All content on the PupKitz website, including text, images, logos, and designs, is owned by PupKitz or its licensors and is protected by copyright and trademark laws.
You may not use any content from our site without our express permission.

9. Limitation of Liability

PupKitz is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
We are not responsible for any third-party websites, services, or products linked to or from our website.

10. Governing Law

These terms and conditions are governed by the laws of Au. Any disputes or legal actions related to these terms will be handled in the appropriate courts within [Your jurisdiction].